No subscription,
No set up fees

No subscription,
No set up fees

Pricing packages designed for businesses of all kinds.

Become a Merchant Now!

Social

Free

This package applies to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs). To qualify, you’ll need to provide a valid NGO/NPO registration certificate from the appropriate registering authority. Package allocation and related billing are subject to review and approval by Ozow in its sole discretion.

This package offers:

No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:

No processing fees are applicable to these merchants.

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants will be charged a maintenance fee of 0.30%.

Xero Limited

Merchants will be charged a maintenance fee of 0.25%.

Refund Pricing:

Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500)
over the first twelve (12) months from the merchant’s sign-up with Ozow.

Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

Flat 35c per SMS.

Business

Free up to R1 mil per month

To qualify for this package businesses must process less than R1 million in aggregate Rand value of transactions in a month. This “free processing” offer is valid for the first twelve months from the date of sign up with Ozow, thereafter businesses will be charged processing fees in accordance with our standard pricing structure. However, if a business transacts over R1 million in any of the first twelve months, processing fees will apply for that month/s. Fees are charged on the total processing amount for that month.

This package offers:

No setup fees
No monthly subscriptions
Email support
Phone support
Standard marketing collateral
Additional Information
Processing fees:

If the merchant processes less than R1 million worth of transactions via Ozow in a month over the first twelve (12) months from the merchant’s initial sign-up, no processing fee shall be charged.Ozow processing fees and prices apply if the merchant processes more than R1 million in aggregate rand value worth of  transactions in a given month, or if twelve (12) months from the sign-up date has passed.

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants will be charged a maintenance fee of 0.30%.

Xero Limited

Merchants on free processing will be charged a maintenance fee of 0.15%.

Refund Pricing:

Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.

Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

Flat 35c per SMS over the first twelve (12) months from the merchant’s sign-up with Ozow.

After this twelve (12) month period, the SMS pricing applicable under the “Ozow Enterprise” category applies to the merchant.

Enterprise

Various pricing packages

This package applies to large enterprise business clients selected by Ozow, at its sole discretion. The related billing is also subject to review and approval by Ozow at its sole discretion.

This package offers:

No setup fees
No monthly subscriptions
Email support
Phone support
Marketing guidance
Standard marketing collateral
Dedicated client success manager
Additional Information

Monthly automated EFT processing value

EFT fees

Up to R 499 999.99

2,50%

R 500 000 to R 2 999 999.99

2,00%

R 3 000 000 to R 9 999 999.99

1,75%

Over R 10 000 000

1,50%

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants paying processing fees will not be charged a maintenance fee (0.30%), as this will be absorbed by Ozow.

Xero Limited

Merchants paying processing fees will not be charged a maintenance fee (0.25%), as this will be absorbed by Ozow.

Ozow Low-Value Refunds (where the amount of each refund is less than R 500)

Refund transactions processed per month

Price per refund

Up to 500

R5.00

501 to 3 000

R4.00

3 001 to 10 000

R3.50

More than 10 000

R3.00

Ozow high-Value Refunds (where the amount of each refund is more than R 500)

Refund transactions processed per month

Price per refund

Up to 500

R8.50

501 to 3 000

R7.50

3 001 to 10 000

R6.50

More than 10 000

R5.50

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

SMS Offering

SMS volume tiers (SMS’s sent per month)

Ozow price per SMS

SA SMS
– Free

1 to 1000

Free

SA SMS
– Regular

1001 to
10 000

25c

SA SMS
– Bulk

10 001 to 50 000

20c

SA SMS
– Enterprise

50 001
and over

18c

Int. SMS
– Free

1 to 1000

Free

Int. SMS
– Regular

1001 to
10 000

85c

Int. SMS
– Bulk

10 001 to 50 000

75c

Int. SMS
– Enterprise

50 001
and over

70c

Social

Free

This package applies to all registerednon-governmental organisations (NGOs) and non-profit organisations (NPOs). To qualify, you’ll need to provide a valid NGO/NPO registrationcertificate from the appropriate registering authority. Package allocation and related billing are subject to review and approval by Ozow in its sole discretion.

This package offers:

No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:

No processing fees are applicable to these merchants.

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants will be charged a maintenance fee of 0.30%.

Xero Limited

Merchants will be charged a maintenance fee of 0.25%.

Refund Pricing:

Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.

Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

Flat 35c per SMS.

Business

Free up to R1 mil per month

To qualify for this package businesses must process less than R1 million in aggregate Rand value of transactions in a month. This “free processing” offer is valid for the first twelve months from the date of sign up with Ozow, thereafter businesses will be charged processing fees in accordance with our standard pricing structure. However, if a business transacts over R1 million in any of the first twelve months, processing fees will apply for that month/s. Fees are charged on the total processing amount for that month.

This package offers:

No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:

No processing fees are applicable to these merchants.

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants will be charged a maintenance fee of 0.30%.

Xero Limited

Merchants on free processing will be charged a maintenance fee of 0.15%.

Refund Pricing:

Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.

Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

Flat 35c per SMS over the first twelve (12) months from the merchant’s sign-up with Ozow.

After this twelve (12) month period, the SMS pricing applicable under the “Ozow Enterprise” category applies to the merchant.

Enterprise

Various pricing packages

This package applies to large enterprise business clients.  This package applies to certain merchantsselected by Ozow, at its sole discretion.  The related billing is also subject to review and approval by Ozow at its sole discretion.

This package offers:

No setup fees
No monthly subscriptions
Email support
Phone support
Marketing guidance
Standard marketing collateral
Dedicated client succcess manager
Additional Information

Monthly automated EFT processing value

EFT fees

Up to R 499 999.99

2,50%

R 500 000 toR 2 999 999.99

2,00%

R 3 000 000 to R 9 999 999.99

1,75%

Over R 10 000 000

1,50%

Processing fees:

No processing fees are applicable to these merchants.

Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)

Integration

Percentage of total monthly transaction value, per month

Shopify International Ltd.

Merchants paying processing fees will not be charged a maintenance fee (0.30%), as this will be absorbed by Ozow.

Xero Limited

Merchants paying processing fees will not be charged a maintenance fee (0.25%), as this will be absorbed by Ozow.

Ozow Low-Value Refunds (where the amount of each refund is less than R 500)

Refund transactions processed per month

Price per refund

Up to 500

R5.00

501 to 3 000

R4.00

3 001 to 10 000

R3.50

More than 10 000

R3.00

Ozow hight-Value Refunds (where the amount of each refund is less than R 500)

Refund transactions processed per month

Price per refund

Up to 500

R8.50

501 to 3 000

R7.50

3 001 to 10 000

R6.50

More than 10 000

R5.50

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the money will reflect within 48 hours.
  • Refunds requested after 12:00 pm  the money will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

SMS Payment Requests: SMS Pricing

SMS Offering

SMS volume tiers (SMS’s sent per month)

Ozow price per SMS

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

SA SMS – Free

1 to 1000

Free

Ready to sign up with Ozow?

Before we get started, there are a few things to keep in mind.

No hidden costs

There are no hidden costs payable by the merchant to the banks.

Activation

Activation is subject to review and approval of Ozow at its sole discretion.

Monthly billing

Monthly transaction fees are billed in arrears.

High-risk merchants*

Our prices quoted do not apply to high risk merchants.

Notes *

  • All fees and prices charged by Ozow exclude Value-Added Tax (VAT).
  • By using Ozow, no additional hidden costs are payable by the business to the banks.
  • The package allocated to a merchant, the related billing, and service activation are subject to the review and approval by Ozow, at its sole discretion.
  • Monthly processing and transaction fees are billed in arrears.
  • Transactions, for the avoidance of doubt, refer to successfully completed transactions by a merchant using the Ozow system.
  • Fees and prices quoted on this website do not apply to high-risk merchants. Merchants are considered to be high-risk by Ozow based on its screening of the merchant’s industry, activity and/or the finding of any evidence that Ozow deems concerning or risky.
  • These terms are to be read with and apply with Ozow’s terms and conditions, and legal policies, which are made available on this website.