Non-Profit
This package applies to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs).
Pricing
No subscription,
No set up fees
Pricing packages designed for businesses of all kinds.
Become a Merchant
Standard
* Pricing
1.5% or a minimum of R1 on all transactions across all banks
Only pay for what you use
No monthly subscriptions
Email support
Phone support
Standard marketing collateral
Download Fact Sheet
Enterprise
Available for businesses who process more than
R1 million in aggregate transactions in a month.
Pricing
Contact our Sales Team - sales@ozow.com
Low cost pricing options for higher processing value
No monthly subscriptions
Email support
Phone support
Bespoke marketing collateral
Dedicated client success manager
Download Fact Sheet
Social
FreeThis package applies to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs). To qualify, you’ll need to provide a valid NGO/NPO registration certificate from the appropriate registering authority. Package allocation and related billing are subject to review and approval by Ozow in its sole discretion.
This package offers:
No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:
No processing fees are applicable to these merchants.
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants will be charged a maintenance fee of 0.30%.
Xero Limited
Merchants will be charged a maintenance fee of 0.25%.
Refund Pricing:
Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500)
over the first twelve (12) months from the merchant’s sign-up with Ozow.
Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
Flat 35c per SMS.
Business
Free up to R1 mil per monthTo qualify for this package businesses must process less than R1 million in aggregate Rand value of transactions in a month. This “free processing” offer is valid for the first twelve months from the date of sign up with Ozow, thereafter businesses will be charged processing fees in accordance with our standard pricing structure. However, if a business transacts over R1 million in any of the first twelve months, processing fees will apply for that month/s. Fees are charged on the total processing amount for that month.
This package offers:
No setup fees
No monthly subscriptions
Email support
Phone support
Standard marketing collateral
Additional Information
Processing fees:
If the merchant processes less than R1 million worth of transactions via Ozow in a month over the first twelve (12) months from the merchant’s initial sign-up, no processing fee shall be charged.Ozow processing fees and prices apply if the merchant processes more than R1 million in aggregate rand value worth of transactions in a given month, or if twelve (12) months from the sign-up date has passed.
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants will be charged a maintenance fee of 0.30%.
Xero Limited
Merchants on free processing will be charged a maintenance fee of 0.15%.
Refund Pricing:
Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.
Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
Flat 35c per SMS over the first twelve (12) months from the merchant’s sign-up with Ozow.
After this twelve (12) month period, the SMS pricing applicable under the “Ozow Enterprise” category applies to the merchant.
Enterprise
Various pricing packagesThis package applies to large enterprise business clients selected by Ozow, at its sole discretion. The related billing is also subject to review and approval by Ozow at its sole discretion.
This package offers:
No setup fees
No monthly subscriptions
Email support
Phone support
Marketing guidance
Standard marketing collateral
Dedicated client success manager
Additional Information
Monthly automated EFT processing value
EFT fees
Up to R 499 999.99
2,50%
R 500 000 to R 2 999 999.99
2,00%
R 3 000 000 to R 9 999 999.99
1,75%
Over R 10 000 000
1,50%
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants paying processing fees will not be charged a maintenance fee (0.30%), as this will be absorbed by Ozow.
Xero Limited
Merchants paying processing fees will not be charged a maintenance fee (0.25%), as this will be absorbed by Ozow.
Ozow Low-Value Refunds (where the amount of each refund is less than R 500)
Refund transactions processed per month
Price per refund
Up to 500
R5.00
501 to 3 000
R4.00
3 001 to 10 000
R3.50
More than 10 000
R3.00
Ozow High-Value Refunds (where the amount of each refund is more than R 500)
Refund transactions processed per month
Price per refund
Up to 500
R8.50
501 to 3 000
R7.50
3 001 to 10 000
R6.50
More than 10 000
R5.50
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
SMS Offering
SMS volume tiers (SMS’s sent per month)
Ozow price per SMS
SA SMS
– Free
1 to 1000
Free
SA SMS
– Regular
1001 to
10 000
25c
SA SMS
– Bulk
10 001 to 50 000
20c
SA SMS
– Enterprise
50 001
and over
18c
Int. SMS
– Free
1 to 1000
Free
Int. SMS
– Regular
1001 to
10 000
85c
Int. SMS
– Bulk
10 001 to 50 000
75c
Int. SMS
– Enterprise
50 001
and over
70c
Social
FreeThis package applies to all registerednon-governmental organisations (NGOs) and non-profit organisations (NPOs). To qualify, you’ll need to provide a valid NGO/NPO registrationcertificate from the appropriate registering authority. Package allocation and related billing are subject to review and approval by Ozow in its sole discretion.
This package offers:
No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:
No processing fees are applicable to these merchants.
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants will be charged a maintenance fee of 0.30%.
Xero Limited
Merchants will be charged a maintenance fee of 0.25%.
Refund Pricing:
Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.
Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
Flat 35c per SMS.
Business
Free up to R1 mil per monthTo qualify for this package businesses must process less than R1 million in aggregate Rand value of transactions in a month. This “free processing” offer is valid for the first twelve months from the date of sign up with Ozow, thereafter businesses will be charged processing fees in accordance with our standard pricing structure. However, if a business transacts over R1 million in any of the first twelve months, processing fees will apply for that month/s. Fees are charged on the total processing amount for that month.
This package offers:
No setup fees
No monthly subscriptions
Email support
Standard marketing collateral
Additional Information
Processing fees:
No processing fees are applicable to these merchants.
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants will be charged a maintenance fee of 0.30%.
Xero Limited
Merchants on free processing will be charged a maintenance fee of 0.15%.
Refund Pricing:
Flat R3.00 per refund transaction for low-value refunds (where the amount of each refund is less than R500) over the first twelve (12) months from the merchant’s sign-up with Ozow.
Flat R5.50 per refund transaction for high-value refunds (where the amount of each refund is more than R500) over the first twelve (12) months from the merchant’s signup with Ozow.
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
Flat 35c per SMS over the first twelve (12) months from the merchant’s sign-up with Ozow.
After this twelve (12) month period, the SMS pricing applicable under the “Ozow Enterprise” category applies to the merchant.
Enterprise
Various pricing packagesThis package applies to large enterprise business clients. This package applies to certain merchantsselected by Ozow, at its sole discretion. The related billing is also subject to review and approval by Ozow at its sole discretion.
This package offers:
No setup fees
No monthly subscriptions
Email support
Phone support
Marketing guidance
Standard marketing collateral
Dedicated client succcess manager
Additional Information
Monthly automated EFT processing value
EFT fees
Up to R 499 999.99
2,50%
R 500 000 toR 2 999 999.99
2,00%
R 3 000 000 to R 9 999 999.99
1,75%
Over R 10 000 000
1,50%
Processing fees:
No processing fees are applicable to these merchants.
Additional nominal maintenance fees (applicability dependent upon merchant’s elected integration)
Integration
Percentage of total monthly transaction value, per month
Shopify International Ltd.
Merchants paying processing fees will not be charged a maintenance fee (0.30%), as this will be absorbed by Ozow.
Xero Limited
Merchants paying processing fees will not be charged a maintenance fee (0.25%), as this will be absorbed by Ozow.
Ozow Low-Value Refunds (where the amount of each refund is less than R 500)
Refund transactions processed per month
Price per refund
Up to 500
R5.00
501 to 3 000
R4.00
3 001 to 10 000
R3.50
More than 10 000
R3.00
Ozow High-Value Refunds (where the amount if each refund is more than R 500)
Refund transactions processed per month
Price per refund
Up to 500
R8.50
501 to 3 000
R7.50
3 001 to 10 000
R6.50
More than 10 000
R5.50
Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00 pm – the money will reflect within 48 hours.
- Refunds requested after 12:00 pm the money will reflect within 72 hours.
It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of acceptingmoney from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.
SMS Payment Requests: SMS Pricing
SMS Offering
SMS volume tiers (SMS’s sent per month)
Ozow price per SMS
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
SA SMS – Free
1 to 1000
Free
Refunds
Refunds are only processed on business days (i.e. excluding Saturday, Sunday, and South African public holidays). The time frame for refunds to reflect in the account is as follows:
- Refunds requested before 12:00pm will reflect within 48hrs.
- Refunds requested after 12:00pm will reflect within 72 hrs.
The Subscriber appoints Ozow as its agent for the purpose of accepting money from the subscriber into Ozow's banking account, holding such money on behalf of the Subscriber and settling portions of such money with the Subscriber's relevant customers from time to time, on the instruction of the Subscriber utilising the refund service.
Low-value refunds: under R500 per refund
Refund transactions process per month
Up to 500
R 5.00
501 to 3000
R 4.00
3001 to 10 000
R 3.50
More than 10 000
R 3.00
High-value refunds: over R500 per refund
Refund transactions process per month
Up to 500
R 8.50
501 to 3000
R 7.50
3001 to 10 000
R 6.50
More than 10 000
R 5.50
SMS Pricing
Flat fee of 25c per local SMS.
SMS Payment Requests: SMS Pricing
SMS Offering
SMS volume tiers (SMS sent per month)
Ozow price per SMS
SA SMS – Free
1 to 1000
Free
SA SMS – Regular
1001 to 10 000
25c
SA SMS – Bulk
10 001 to 50 000
20c
SA SMS – Enterprise
50 001 and over
18c
International SMS – Free
1 to 1000
Free
International SMS – Regular
1001 to 10 000
85c
International SMS – Bulk
10 001 to 50 000
75c
International SMS – Enterprise
50 001 and over
70c
what to do
Ready to sign up with Ozow?
Before we get started, there are a few things to keep in mind.
No hidden costs
There are no hidden costs payable by the merchant to the banks.
Activation
Activation is subject to review and approval of Ozow at its sole discretion.
Monthly billing
Monthly transaction fees are billed in arrears.
High-risk merchants*
Our prices quoted do not apply to high risk merchants.
Notes *
- All fees and prices charged by Ozow exclude Value-Added Tax (VAT).
- By using Ozow, no additional hidden costs are payable by the business to the banks.
- The package allocated to a merchant, the related billing, and service activation are subject to the review and approval by Ozow, at its sole discretion.
- Monthly processing and transaction fees are billed in arrears.
- Transactions, for the avoidance of doubt, refer to successfully completed transactions by a merchant using the Ozow system.
- Fees and prices quoted on this website do not apply to high-risk merchants. Merchants are considered to be high-risk by Ozow based on its screening of the merchant’s industry, activity and/or the finding of any evidence that Ozow deems concerning or risky.
- These terms are to be read with and apply with Ozow’s terms and conditions, and legal policies, which are made available on this website.