Buy Now, Pay Later (BNPL) with Happy Pay

Ozow has partnered with Happy Pay to bring you BuyNow, Pay Later (BNPL), a flexible payment solution designed to help you increase conversions, attract new customers and grow your revenue.

BNPL and Happy Pay

BNPL lets customers purchase items immediately and pay in instalments over time. With Happy Pay and Ozow, customers can split their payment over two paycheques with no deposit or interest, if payments are made on time.

The Business Impact of BNPL

BNPL is rapidly becoming a mainstream payment method. As the market continues to mature, BNPL offers a reliable, trusted way to meet evolving customer expectations while growing your business.
seamless refunds
Users globally
quick and easy refunds
Of all eCommerce transactions
Increase in conversions & basket sizes

Key Benefits

Higher conversion rates

Reduce cart abandonment by offering flexible payment options at checkout.

Improved cash flow

Receive full settlement on a weekly basis. Collections are managed by Happy Pay and you don’t take any risk on the collection of funds.

Increased average order value

Customers are more likely to spend more when they can pay over time.

No additional integration required

No additional integration is required to start offering BNPL to your customers, however we highly recommend implementing the Happy Pay widget and pull-out button.

Attract new customer segments

Especially younger, digitally savvy shoppers who prefer BNPL.

Happy Pay (BNPL) Widget Integration Made Simple

Enable the Happy Pay widget and pull-out button to give your customers a seamless BNPL experience at checkout, boosting trust and reducing drop-off when it matters most.
    View Integration Guide

    First-Time Customer Experience

    Returning Customer Experience

    Contact Sales

    BNPL FAQs

    What is Buy Now, Pay Later (BNPL) and Happy Pay?

    BNPL lets customers purchase items immediately and pay in instalments over time. With Happy Pay and Ozow, customers can split their payment over two paycheques with no deposit or interest, if payments are made on time.

    How does BNPL benefit my business?

    BNPL provides a trusted way to meet evolving customer expectations while helping you grow your business through higher conversion rates, increased customer acquisition, and greater payment flexibility at checkout.

    Do I need to integrate or build anything to offer BNPL?

    No additional integration is required, however the Happy Pay widget and pull-out button implementation is highly recommended.

    How does the collection of funds work?

    Collections are managed by Happy Pay and you don’t take any risk on the collection of funds.

    What is the fee breakdown?

    4.99% on the total transaction value + a flat fee of R4.00 per transaction.

    When are transactions settled?

    The full transaction amount is settled on a weekly basis.

    How does the BNPL payment flow work for my customers?

    - Customers select "Buy Now, Pay Later” on the Ozow payment page  
    - They are redirected to Happy Pay to complete the process  
    - Once approved, the transaction is completed and the customer is returned to your site  

    If the payment is declined or cancelled, customers can choose an alternative payment method.

    Who can I contact for support?

    If you have any questions, please reach out to your Account Manager or contact us at support@ozow.com

    How do returns, refunds and delivery disputes work?

    For refunds, the customer requests it directly from you (the merchant). Once approved:
    - You log the refund with Ozow.  
    - The refunded amount is deducted from your float (e.g. R500 on a R1000 transaction).  
    - Ozow notifies Happy Pay, who adjusts the customer’s BNPL balance accordingly.  
    - The refunded amount is then reconciled in the next settlement between Happy Pay and Ozow.  

    Any delivery or product disputes remain your responsibility to resolve with the customer before a refund is processed.