No monthly subscriptions
or set up fees

Only pay a percentage of your successful transaction value processed through Ozow. 

Ozow Enterprise

Applicable to:

  • Ozow business merchants with more than R1 million processed value in a month.
  • Ozow business merchants after the first 12 months from Sign Up.
  • Existing Ozow merchants.

 

This package offers:

  • No set-up fees
  • No monthly subscriptions
  • e-Mail support
  • Standard marketing collateral
  • Phone support
  • Marketing guidance

Tiered Processing Fees

Monthly Automated EFT Processing ValueAutomated EFT Processing Fees
Up to R499 999.992,50%
R500 000 to R2 999 999.992,00%
R3 000 000 to R9 999 999.991,75%
Over R10 000 0001,50%
 

Additional nominal maintenance fees (applicability dependent upon subscriber’s elected integration)

IntegrationPercentage of total monthly Transaction value,per month
Shopify International LimitedSubscribers paying processing fees will not be charged a maintenance fee (0.30%), as this will be absorbed by Ozow.
Xero LimitedSubscribers paying processing fees will not be charge a maintenance fee (0.25%), as this will be absorbed by Ozow.
 

Ozow Low-Value Refunds (Less than R500 per Refund)

Refund Transactions Processed per MonthPrice per Refund
Up to 500R5.00
501 to 3 000R4.00
3 001 to 10 000R3.50
More than 10 000R3.00
 

Ozow High-Value Refunds (More than R500 per Refund)

Refund Transactions Processed per MonthPrice per Refund
Up to 500R8.50
501 to 3 000R7.50
3 001 to 10 000R6.50
More than 10 000R5.50
 

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm – the monies will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

 

SMS Payment Requests: SMS Pricing

SMS OfferingSMS Volume Tiers (SMS’s sent per month)Ozow Price per SMS
SA SMS – Free1 to 1000Free
SA SMS – Regular1 001 to 10 00025c
SA SMS – Bulk10 001 to 50 00020c
SA SMS – Enterprise50 001 and over18c
International SMS – Free1 to 1000Free
International SMS – Regular1 001 to 10 00085c
International SMS – Bulk10 001 to 50 00075c
International SMS – Enterprise50 001 and over70c

Ozow Business

Package allocation and related billing is subject to review and approval of Ozow in its sole discretion.

 

This package offers:

  • No set-up fees
  • No monthly subscriptions
  • e-Mail Support
  • Standard marketing collateral
 

Processing Fees
If the Subscriber processes less than R1 million worth of Transactions in a month over the first 12 months from Sign Up, no Processing Fee shall be charged.

Ozow Processing Fees and prices apply if more than R1 million worth of Transaction in a given month.

 

Additional nominal maintenance fees (applicability dependent upon subscriber’s elected integration)

IntegrationPercentage of total monthly Transaction value,per month
Shopify International LimitedSubscribers on free processing will be charged a maintenance fee of 0.30%.
Xero LimitedSubscribers on free processing will be charged a maintenance fee of 0.25%.
 
Refund Pricing
Flat R3.00 per refund Transaction for low-value refunds (less than R500 per refund) over the first 12 months from Sign Up.
 
Flat R5.50 per refund Transaction for high-value refunds (more than R500 per refund) over the first 12 months from Sign Up.
 

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm – the monies will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

 
SMS Payment Requests: SMS Pricing
Flat 35c per SMS over first 12 Months from Sign Up.
After that, Ozow Enterprising applicable SMS pricing applies.

Ozow Social

Applicable to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs).

A valid NGO/NPO registration certificate from the appropriate registering authority is required to qualify for this package. Package allocation and related billing is subject to review and approval of Ozow in its sole discretion.

 

This package offers:

  • No set-up fees
  • No monthly subscriptions
  • e-Mail support
  • Standard marketing collateral
 
Processing Fees
No Processing Fees.
 

Additional nominal maintenance fees (applicability dependent upon subscriber’s elected integration)

IntegrationPercentage of total monthly Transaction value,per month
Shopify International LimitedSubscribers will be charged a maintenance fee of 0.30%.
Xero LimitedSubscribers will be charged a maintenance fee of 0.15%.
 
Refund Pricing
Flat R3.00 per refund Transaction for low-value refunds (less than R500 per refund).
 
Flat R5.50 per refund Transaction for high-value refunds (more than R500 per refund).
 

Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:

  • Refunds requested before 12:00 pm – the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm – the monies will reflect within 72 hours.

It is understood and agreed by all merchants who utilise the refund service of Ozow that Ozow is appointed by the merchant as its agent for the purpose of accepting money from the merchant into Ozow’s banking account, holding such money on behalf of the merchant, and settling portions of such money with the merchant’s relevant customers from time to time, on the instruction of the merchant.

 
SMS Payment Requests: SMS Pricing
Flat 35c per SMS.

Notes

  • All fees and prices exclude Value-Added Tax (VAT).
  • Through Ozow, there are no hidden additional costs payable by the business to the banks.
  • Package allocation with related billing and service activation is subject to review and approval of Ozow in its sole discretion.
  • Monthly processing and transaction fees are billed in arrears.
  • Fees and Prices quoted do not apply to high-risk merchants.
  • Terms and Conditions apply.

Ready to sign up with Ozow?

Before we get started, there are a few things to keep in mind.

No Hidden Costs

There are no hidden costs payable by the merchant to the banks.

Activation

Activation is subject to review and approval of Ozow at its sole discretion.

Monthly Billing

Monthly transaction fees are billed in arrears.

High Risk Merchants

Our prices quoted do not apply to high risk merchants.