Pricing

Ozow Enterprise

Applicable to:
  • Ozow business merchants with more than R1 million processed value in a month.
  • Ozow business merchants after the first 12 months from Go-Live.
  • Existing Ozow merchants.
  •  
    This package offers:
    • No set-up fees
    • No monthly subscriptions
    • e-Mail support
    • Standard marketing collateral
    • Phone support
    • Marketing guidance
    Tiered Processing Fees
    Monthly Automated EFT Processing Value Automated EFT Processing Fees
    Up to R499 999.99 2,50%
    R500 000 to R2 999 999.99 2,00%
    R3 000 000 to R9 999 999.99 1,75%
    Over R10 000 000 1,50%
     
    If any Subscriber elects to integrate into Shopify International Limited, in addition to the applicable Processing Fees set out above, the Subscriber will be charged a nominal maintenance fee of 0.30% of the total monthly Transaction value, per month. For the avoidance of doubt, the aforementioned nominal maintenance fee will also be charged to Subscribers who do not pay a Processing Fee.
     
    Ozow Low-Value Refunds (Less than R500 per Refund)
    Refund Transactions Processed per Month Price per Refund
    Up to 500 R5.00
    501 to 3 000 R4.00
    3 001 to 10 000 R3.50
    More than 10 000 R3.00
     
    Ozow High-Value Refunds (More than R500 per Refund)
    Refund Transactions Processed per Month Price per Refund
    Up to 500 R8.50
    501 to 3 000 R7.50
    3 001 to 10 000 R6.50
    More than 10 000 R5.50
     
    Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
  • Refunds requested before 12:00 pm - the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm - the monies will reflect within 72 hours.
  •  
    SMS Payment Requests: SMS Pricing
    SMS Offering SMS Volume Tiers (SMS's sent per month) Ozow Price per SMS
    SA SMS - Free 1 to 1000 Free
    SA SMS - Regular 1 001 to 10 000 25c
    SA SMS - Bulk 10 001 to 50 000 20c
    SA SMS - Enterprise 50 001 and over 18c
    International SMS - Free 1 to 1000 Free
    International SMS - Regular 1 001 to 10 000 85c
    International SMS - Bulk 10 001 to 50 000 75c
    International SMS - Enterprise 50 001 and over 70c

    Ozow Business

    Package allocation and related billing is subject to review and approval of Ozow in its sole discretion.

     
    This package offers:
    • No set-up fees
    • No monthly subscriptions
    • e-Mail Support
    • Standard marketing collateral
     
    Processing Fees
    If the Subscriber processes less than R1 million worth of Transactions in a month over the first 12 months from Go-Live, no Processing Fee shall be charged.

    Ozow Processing Fees and prices apply if more than R1 million worth of Transaction in a given month.
     
    If any Subscriber elects to integrate into Shopify International Limited, in addition to the applicable Processing Fees set out above, the Subscriber will be charged a nominal maintenance fee of 0.30% of the total monthly Transaction value, per month. For the avoidance of doubt, the aforementioned nominal maintenance fee will also be charged to Subscribers who do not pay a Processing Fee.
     
    Refund Pricing
    Flat R3.00 per refund Transaction for low-value refunds (less than R500 per refund) over the first 12 months from Go-Live.
     
    Flat R5.50 per refund Transaction for high-value refunds (more than R500 per refund) over the first 12 months from Go-Live.
     
    Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
  • Refunds requested before 12:00 pm - the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm - the monies will reflect within 72 hours.
  •  
    SMS Payment Requests: SMS Pricing
    Flat 35c per SMS over first 12 Months from Go-Live.
    After that, Ozow Enterprising applicable SMS pricing applies.

    Ozow Social

    Applicable to all registered non-governmental organisations (NGOs) and non-profit organisations (NPOs).

    A valid NGO/NPO registration certificate from the appropriate registering authority is required to qualify for this package. Package allocation and related billing is subject to review and approval of Ozow in its sole discretion.

     
    This package offers:
    • No set-up fees
    • No monthly subscriptions
    • e-Mail support
    • Standard marketing collateral
     
    Processing Fees
    No Processing Fees.
     
    If any Subscriber elects to integrate into Shopify International Limited, in addition to the applicable Processing Fees set out above, the Subscriber will be charged a nominal maintenance fee of 0.30% of the total monthly Transaction value, per month. For the avoidance of doubt, the aforementioned nominal maintenance fee will also be charged to Subscribers who do not pay a Processing Fee.
     
    Refund Pricing
    Flat R3.00 per refund Transaction for low-value refunds (less than R500 per refund).
     
    Flat R5.50 per refund Transaction for high-value refunds (more than R500 per refund).
     
    Refunds are only processed on business days (i.e. excluding Saturday, Sunday and South African public holidays). The time frame for refunds to reflect in the account is as follows:
  • Refunds requested before 12:00 pm - the monies will reflect within 48 hours.
  • Refunds requested after 12:00 pm - the monies will reflect within 72 hours.
  •  
    SMS Payment Requests: SMS Pricing
    Flat 35c per SMS.

    Notes:

    • All fees and prices exclude Value-Added Tax (VAT).
    • Through Ozow, there are no hidden additional costs payable by the business to the banks.
    • Package allocation with related billing and service activation is subject to review and approval of Ozow in its sole discretion.
    • Monthly processing and transaction fees are billed in arrears.
    • Fees and Prices quoted do not apply to high-risk merchants.
    • Terms and Conditions apply.

    Ready to sign up with Ozow?

    Before we get started, there are a few things to keep in mind.

    No hidden costs

    There are no hidden costs payable by the merchant to the banks.

    Activation

    Activation is subject to review and approval of Ozow at its sole discretion.

    Monthly Billing

    Monthly transaction fees are billed in arrears.

    High Risk Merchants

    Our prices quoted do not apply to high risk merchants.