We make refunds
Ozow easy!

Just 1 click!

How to do a refund

Step 1:

Click on “Transactions” tab from the tabs menu on the left. Locate the transaction that needs to be refunded, and then click on “View Details” on the right of the transaction.

Step 2:

Confirm the transaction and then click on the “Refund” button on the top-right.

Step 3:

Enter the amount to be refunded in the “Refund Amount” field, and enter a reason for the refund in the “Reason for refund” field. Then click on the blue “Submit” button below.

Please contact us if you require further information or assistance.